Returns
Return Policy
30-Day Returns
If you are not completely satisfied with your purchase, you may request a return within 30 days of the delivery date.
To be eligible for a return, the product must be returned in its original condition.
Return shipping costs are the responsibility of the customer.
Once we receive and inspect the returned item, the refund will be issued to the original payment method.
If needed, please contact our customer service team.
Damaged Products or Other Issues
Please inspect your order upon delivery and contact us immediately if the product is defective, damaged, or if you received the wrong item. This will allow us to assess the situation and provide an appropriate solution.
Exchanges
The fastest way to receive the product you want is to return the item you received and, once the return has been accepted, place a new separate order.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, the refund will automatically be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and the funds have still not been credited, please contact us at the following address.